Ford SA has issued out a call recalling vehicles fitted with manual gearboxes as they could be at risk of a “’clutch pressure plate fracture”.
According to the manufacturer, the models that are affected are the Kuga, the Focus as well as their vans.
“Ford Motor Company has learned that certain derivatives of Focus, Kuga and Transit Connect and Tourneo Connect vehicles with manual gearboxes could suffer a clutch pressure plate fracture, with the risk of fire. Safety is always a top priority and we are acting quickly to address this issue,” Ford SA said..
“As a precautionary measure, we are directing affected customers to schedule an appointment with their preferred dealer in order to have a diagnostic test completed. Should there be any evidence of clutch slippage the clutch assembly will be replaced. Any action carried out on affected vehicles will be free of charge.”
Drivers of certain Focus, Kuga, Transit Connect and Tourneo Connect vehicles with a manual gearbox are advised to have their clutch pressure plates assessed. Customers with concerns can contact Ford Customer Service at 0860 011 022 or CRC3@ford.com: https://t.co/25UjWz3yab. pic.twitter.com/2RXRMypQ6h
— Ford South Africa (@FordSouthAfrica) March 20, 2018
Ford also said they are working on a software calibration remedy that will detect excessive clutch slippage and warn the driver to take the vehicle to their preferred Ford dealer.
According to Ford, the vehicles are safe to drive but the recall is a precautionary measure.
“We want to reassure our customers that the affected vehicles remain safe to drive.
“We remain committed to providing our customers with safe and high quality vehicles, addressing potential issues and responding quickly for our customers.”
Also read: Watch: Safer than a Ford Kuga? This taxi is not even close to being roadworthy
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